„Rīgas satiksme” reminds: check your e-ticket’s expiry date! : Rīgas satiksme

Back to list Print 28. Apr. 2014

„Rīgas satiksme” reminds: check your e-ticket’s expiry date!

"Rīgas satiksme" calls on public transport passengers who use blue e-tickets to check their expiry date and, if it is nearing, to visit a customer service centre where the e-ticket will be replaced by a new one. Otherwise the expired e-ticket will be blocked and become invalid for registering trips in public transport.

For customers to be able to replace their expired e-tickets, on May 2, 3 and 5 all „Rīgas satiksme” customer service centres will be open as on Saturday (10:00 – 16:00), except the customer service centre at Brīvības Street 49/53 (the former building of “Rīgas Modes”), which will be closed on the above days. As May 1 and May 4 are national holidays, only one customer service centre will be open on these days, at Spīķeru 1 (10:00 – 16:00), others will be closed. On May 10 all customer service centres will be open as usually on workdays.

“Rīgas satiksme” reminds that customers may apply for visiting a customer service centre in advance at www.rigassatiksme.lv.

The e-ticket can be replaced in two ways.

Electronically. The customer has to fill in an application form on www.rigassatiksme.lv at section “Check validity of your e-ticket!” and choose the customer service centre where he/she would like to receive a new e-ticket/"Riga resident’s card". After the data are processed, the customer will receive an SMS/e-mail to the address stated in the form with an invitation to visit the customer service centre, having an identity document and the expiring e-ticket with him/her, and to receive the new e-ticket/"Riga resident’s card" which will be printed on the spot.

In customer service centre, where, after presenting the expiring e-ticket and an identity document, the customer will fill in an application form and receive the e-ticket/"Riga resident’s card" which will be printed on the spot.

The expiry date of blue personalized e-tickets is written on the e-ticket. As for non-personalised e-tickets, one can learn the expiry date on www.rigassatiksme.lv or from a printout of the e-ticket contents which is available at any place where e-tickets are sold.

For more information about the services provided by "Rīgas satiksme", public transport routes and schedules, types of tickets and other news, please visit our webpage at www.rigassatiksme.lv or social networks "twitter", "facebook", "draugiem.lv".